SERVICES / Managed Services

Keep the system useful after launch.

Keep the systems we build monitored, maintained and improving.

RECOGNISE THE PROBLEM

You may need this when...

A critical job fails without anyone noticing.
Your team needs a clear owner for maintenance.
Data sources change while the application stays the same.
The next operational need is already beyond the original scope.

WHAT THE WORK CAN INCLUDE

A scope shaped around the decision.

Run and monitor

Monitor jobs and application health, with ownership for incidents and follow-up.

Maintain the system

Handle dependency changes, data-source changes and planned maintenance within an agreed operating scope.

Improve with use

Turn operational feedback into a prioritised improvement plan. Measure changes against the decision the system serves.

BEFORE THE BUILD

Start with the Walk.

We review the running system, its dependencies and the cost of interruption. We agree ownership, access and support expectations before taking responsibility.

See the FloData Method

FOR THE TECHNICAL EVALUATOR

Under the hood

01Running system
02Monitoring and triage
03Maintenance or extension
04A system that keeps serving the work

Monitoring, release procedures and incident records support continuity.
Support hours, response times and escalation routes are agreed for the specific engagement.

Illustrative approach. We select the stack after the diagnostic.

RELEVANT WORK

View related work

See the approach in practice.

Illustration of a printed QR asset tag on a machine with four linked component tags, connected to its asset register record and a workflow from QR generation and label printing to scanning, Google Sheets review and ERP sync.

CASE/04

One identity for every machine, across plants of every age

A simple asset-control layer gave mixed-generation plants one way to find, verify and service their machinery, without waiting on the ERP.

2026IndiaManufacturing

Data Engineering & AutomationMigration & ModernisationManaged Services

Under the hoodHide the stack

Asset app with QR generation and label printing · Mobile stocktake app · Parent and child asset structure · Google Sheets review workflow · ERP and fixed asset register integration

Illustration of a weekly invoice for a fictional customer, with charge lines in dollars for storage, receiving, pick and pack and last mile deliveries, a volume discount line highlighted and linked to an invoice register card showing the charge line count, checks passed, delivery channel and the six stages the invoice passed through from cycle close to delivery. A small delivery van runs a dashed route between stops above the invoice.

CASE/10

Weekly invoices built from the data, not by hand

A fulfilment and last mile provider's weekly invoicing now runs from its own data, with every rate, discount and surcharge applied and checked before anything is sent.

2022United StatesLogistics and fulfilment

Data Engineering & AutomationManaged Services

Under the hoodHide the stack

PostgreSQL data store · Python computation · Cloud workflow automation · Rule-based invoice checks · Per-customer invoice formats · Scheduled delivery by email, FTP or file upload